Reservations Policies & FAQ

Citrus Club

Reservations Policies & FAQ

Please review our reservations policies and FAQ's prior your reservation. Feel free to contact us at citrusclub@dewberryhotels.com or 843.872.9069 with any questions.

Hours of Operation & Last Call

Normal business hours are:
Wednesday -Saturday | 2:00 -10:00 PM
Our last seating is at 8:30PM and last call is at 9:30PM.
Guests are welcome to finish the evening on the first floor in The Living Room.

Reservations

For Non-Hotel Guests: Citrus Club is an amenity available primarily our hotel guests however we will release a limited number of reservations 14 days in advance (for parties up to 6), which may be booked online only, through Resy.   

For Hotel Guests:  Guests with active hotel reservations will be able to book their Citrus Club reservation prior to their arrival via an email with a link to submit a request or by contacting our 24/7 Customer Service Team.

Cancelation Policy

No-shows and reservations canceled within 24 hours of the reserved date and time will incur a cancellation fee of $25 per guest. To cancel, please visit the Resy app or contact us at: citrusclub@dewberryhotels.com.

Late Arrivals

In the event that you arrive late for your reservation, we will do our best to accommodate your party by holding your reservation for a grace period of 15 minutes. Reservations cannot be guaranteed after this time. Your entire party must be present to be seated.

Large Parties

Citrus Club is intimate by design and as such the largest reservation we can accommodate is six (6) people per party.  Please note: booking multiple reservations for the same time does not guarantee the guests will be seated next to each other.  Should you wish to inquire about private events or large parties, please e-mail: citrusclub@dewberryhotels.com.

Parking

Valet parking available for $6.  If cars are left overnight, guests will incur a $36 parking fee.  

Dress Code

While The Dewberry has a decidedly modern chic atmosphere, a relaxed yet proper style is appropriate at Citrus Club. When joining us, collared shirts are required for gentleman and we ask that guests refrain from athletic apparel; swimsuits or beach cover-ups are not permitted.

Weather

Al fresco dining and cocktails are available on the outdoor terrace weather permitting. When reserving outdoor seating, please be aware that these reservations are dependent on the elements and subject to cancelation in the event of inclement weather or acts of nature. In the event that we have to close, you will receive a notification via email or text message, canceling your booking; no cancellation fee will be charged. We will do our very best to reschedule and accommodate reservations for alternate dates. 

Smoking Policy

The Dewberry maintains a smoke-free environment throughout the hotel. Smoking is not allowed within any of our guestrooms, public spaces or on the rooftop terrace. If this policy is violated, guests will be charged the maximum cleaning fee.

Children:

Citrus Club is primarily an adult cocktail lounge, however children older than seven years of age are welcome if accompanied by an adult.

Who can I contact with questions about my reservation?

You can reach our reservationists by emailing citrusclub@dewberryhotels.com or calling 843.872.9069 during our normal business hours.