RESERVE
843-558-8000
843-558-8000
Health & Safety
The health and safety of our staff and guests is our top priority. With that in mind, we have a wide range of procedures and enhanced cleaning protocols. We encourage guests to review both state & local guidelines before travel. More information on our safety measures and increased sanitation protocols can be found below.
Commitment to cleanliness
| BE WELL, STAY WELL | We ask that guests and employees who are not feeling well or are experiencing any symptoms of COVID-19 do not enter the hotel. |
| MASK POLICY | We require all guests who have not been vaccinated to wear face coverings while in public spaces throughout the hotel in accordance with the CDC guidelines. All employees who have not been vaccinated are to wear appropriate face masks at all times. The hotel is acquiring proof of records from each vaccinated employee which is designated by a pin worn on their uniform. Both our Housekeeping and Spa teams will remain in face masks for the duration of their services. |
| CLEANLINESS & SANITATION | Hand sanitizing dispensers have been placed throughout the hotel for personal use as well as in-room complimentary personalized wipes and hand sanitizers for guests within their room. Increased routine deep cleaning of cushions and surfaces as well as deep cleaning of public spaces are performed to maintain enhanced sanitization standards. We are also utilizing a third party to sanitize the hotel by means of fogging. Our focus remains on the cleanliness & hygiene of the hotel. |
| HANDS-FREE | We are offering digital menus in our dining outlets as well as the guest rooms. Handsfree check-in and concierge services are available as well. Self-park is an option to any guest who would like to forgo the valet. |
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GUEST SERVICES & AMENITIES: |
We offer contactless delivery of room service orders upon request. To minimize contact, employees will knock to notify guests of order delivery. Housekeeping will follow enhanced practices for cleaning and disinfecting surfaces. Daily housekeeping service will be coordinated pre-arrival. Guests will have the choice of daily room servicing or opt out of room servicing for their stay. The concierge team will continue to use disinfecting wipes to clean any bicycles between each guest’s use. The valet team will continue to use disinfecting wipes to clean any cars that are valeted as well as used for house car rides. |